Following recommendations from the CDC and Florida Department of Health, United Way Suncoast will continue to offer our VITA services at limited capacity.

Did you earn less than $66,000 last year? Have your federal tax return prepared, e-filed, and direct deposited for FREE.

As part of the Prosperity Campaigns of Hillsborough and Pinellas Counties plus the VITA Programs in Sarasota and DeSoto Counties, United Way supports free tax preparation assistance and education regarding Earned Income Tax Credit (EITC) and Child Tax Credit (CTC) at numerous locations throughout the four-county region.

What is ‘Volunteer Income Tax Assistance – VITA’?

An IRS program that utilizes volunteers to help provide free tax preparation services to low-income taxpayers. These services are provided at a variety of public locations such as libraries, schools, and neighborhood centers, in certain high-need areas. Additionally, many locations offer free electronic filing services to qualifying taxpayers.

BREAKING DOWN ‘Volunteer Income Tax Assistance – VITA’

While many low income-tax payers are fully capable of filling out a basic tax form, many lack an understanding of the complex rules for certain tax credits that can aid lower-income taxpayers. The Volunteer Income Tax Assistance Program has been instrumental in helping these households receive thousands of dollars in additional refunds. The VITA program is always in need of volunteers. In addition to the VITA program, the IRS also offers another volunteer-staffed program aimed at helping the elderly (age 60 or older) receive free tax assistance.

United Way and partners prepared 13,490 returns in 2020 (This includes Hillsborough AARP sites & military sites at MacDill and the Airman and Family Readiness center)                  

VITA United Way-specific provided $14,573,854 in money back to the community in refunds & fees saved.

  • $12,722,654 in refunds
  • $1,851,200 in fees saved

Need to File a Return:

United Way Suncoast’s VITA program has a variety of methods to help you.


Free Remote Tax Prep Assistance

Free one-on-one virtual tax assistance (by appointment only) is available for those needing additional support.

  • No income limit requirement
  • This is the right option for you if:
    • You are only filing for 2019 (not previous years)
    • You’re comfortable using online tax services
    • Your tax situation is simple/straightforward
    • You need a quick option
  • For more information, please call (813) 501-2813
  • You will be contacted by virtual tax assistance within two business days

For Hillsborough County Residents Only:

Hillsborough County Extension
August 3rd — November 16th

Monday — Friday
9:00 am — 6:30 pm

  • Offers virtual one-on-one assistance
  • Must be able to connect via web meeting

Direct Deposit Information:

Get your Economic Impact Payment faster through direct deposit. You will need an account number and a routing number from a bank of a credit union to set up direct deposit. Please see our Bank On Suncoast page for a recommended list of no-overdraft and low-cost checking accounts available in the Suncoast region. Open a Bank On certified checking account online today to receive your coronavirus stimulus check money faster and more safely.

Direct deposit is a safe and convenient option for receiving your tax refunds, as well as the quickest way to received them. You will need an account number and a routing number from a bank or a credit union to set up direct deposit. If you don’t already have an account, please see our Bank On Suncoast page for a recommended list of no-overdraft and low-cost checking accounts available in the Suncoast region.

Local Partners

The following partners help make our free tax preparation possible through funding, training, site availability and support:

AARP United Way Suncoast
CDC of Tampa Regions Bank
Republic Bank Wells Fargo
Third Federal Linnie E. Dalbeck Memorial Foundation
Florida Prosperity Partners

United Way would also like to thank the following year-round tax sites for their hard work and dedication:

Daystar Life Center Hillsborough County Extensions
VA Bay Pines United Way Suncoast – Sarasota Office
Hillsborough Community College