Manager, Community Impact-Sarasota, DeSoto

Job Title: Manager, Community Impact-Sarasota, DeSoto
Department: Community Impact
Reports to: Director, Strategic Impact
Location: Sarasota
Date: October 2020

Summary:           Provides operational management in support of United Way Suncoast’s Early Learning focus area in Sarasota and DeSoto counties.  Supports United Way Suncoast strategic direction and Community Impact Model to include an emphasis on programs and initiatives that assist with: school readiness, grade level reading by third grade, parent engagement, summer learning and how to reduce barriers to early learning success.

The Manager will demonstrate an understanding of the issues, community needs, and existing systems of care related to the assigned impact and/or focus area. They must be customer- and partner-focused, data-driven, innovative, and results oriented.  This position will work closely with a variety of internal and external partners to implement strategies across a range of audiences. Bilingual English/Spanish, both written and oral, required.

Essential Functions and Responsibilities Include the Following:

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Community Impact Management

  • Develops and implements project plans, including appropriate budget management and timelines.
  • Ensures timely and appropriate data collection, analysis and reporting; works with team members and provides research and applies best practices to the design and continuous improvement of all Community Impact activities. May draft communications materials for volunteer reports, resource development, events or other organizational use.
  • Manages neighborhood strategies , including oversight of the Quality Childcare Initiative, Out of School Time (OST) programs, family & volunteer engagement.
  • Nurtures, builds upon, develops existing relationships with entities outside UWS who are directly involved with implementation of Suncoast Campaign for Grade Level Reading e.g. School Districts, Principals/Assistant Principals, Teachers, Community Leaders, UWS Partner Organization program managers, County Government, Health Department, Housing Authority, Neighborhood Associations, Faith-based Organizations, Community Centers, etc.
  • Develops and maintains relationships with human services and community leaders to maximize UWS’s presence, leverage partnerships and identify new partners for Community Impact.
  • In collaboration with the Director, Strategic Impact leads Learning Communities with our Strategic Community Partners in Sarasota and DeSoto.
  • Responsible for accurate and timely completion and/or approval of organizational documents, including but not limited to: performance reviews, professional development plans, goals and objectives, timesheets, expense and travel approvals, requisitions and ongoing documentation of performance accomplishments and areas requiring improvement.
  • Coordinates quarterly family engagement activities with the guardians of students participating in the Quality Childcare Initiative.
  • Conducts Community Forums in focus neighborhoods.
  • Consistently attends and engages in community events and community groups.
  • Supports the Community Investment process, as needed.
  • Attend team meetings and trainings as appropriate.
  • Lead special projects as assigned.

Internal and External Communication

  • Interacts extensively with many departments throughout the organization, with the non-profit sector, and the public, private and voluntary sectors of the community.
  • UWS brand ambassador.
  • Provides inspirational and persuasive communication about United Way Community Impact to a wide variety of audiences.
  • Works closely with the Resource Development and Marketing team to ensure maximum understanding and use of Community Impact and Strategic Community Partner information to co-create communication collateral.

Volunteer Management

  • Support the recruitment, orientation, and retention of volunteers on United Way Community Impact Committee and volunteer and targeted initiatives.
  • Serves as the community connector during Signature Events: Day of Action, Week of Caring, MLK Day of Service, etc.


  • Bachelor’s degree in a related field preferred.
  • At least 3-5 years of relevant experience in a nonprofit environment or developing and facilitating community collaborations or partnerships.
  • Experience in program management and/or project coordination, or an equivalent combination of education and experience.
  • Knowledge of Volunteer Management principles, Project Management, Community Organizing.

Interpersonal Skills: Excellent communication skills, oral and written, including active listening, conflict resolution, coordination, facilitation, social perceptiveness, and consensus-building skills necessary.  Successful team building, influencing diverse individuals and groups to achieve necessary outcomes.

 Computer Skills: Requires advanced knowledge of MS Office software and use of internet and database programs.

Presentations Skills:  Requires advanced knowledge and ability to develop and deliver presentations, excellent public speaking and presentation skills.

Other Skills and Abilities:  Bilingual English/Spanish, both written and oral, required. Must be self-motivated and work well independently and in a fast-paced team environment. Demonstrated facilitation, conflict resolution, time management and organizational skills. Agility in learning, adapting to changes and interacting with a wide variety of individuals.

Diversity, Equity, and Inclusion:

  • Behaviors reflect a belief that individuals from diverse backgrounds lead to a more successful organization.
  • Educates oneself about DEI issues within the organization and community.
  • Demonstrates a willingness to become aware of and address one’s own implicit biases.
  • Deliberately works to include individuals from underrepresented backgrounds in efforts both internally and externally as appropriate.
  • Identifies and integrates the tools and resources needed to create more equitable environments.

 Supervisory Responsibilities: Interns, Volunteers

 Licenses:  Valid Florida Driver’s License with a driving record that meets insurance requirements.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk and/or hear.  The employee is frequently required to use finger and hand motions and occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move objects up to 20 lbs. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment: Employee primarily works in a normal office environment under moderate heat and noise levels, with moderate in-the field activities.

United Way Suncoast provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

*Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

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